Privacy Policy

Effective Date: [Insert Date]

1. Introduction

At Bfoodie.my (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access or use our website https://app.bfoodie.my and related services.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of data:

Personal Information: Name, email address, phone number, billing/shipping address.
Transaction Details: Orders, invoices, payment history, and delivery details.
Technical Information: IP address, browser type, device details, and cookies.
User Interaction Data: Messages, reviews, and any information you submit through forms or chats.

3. How We Use Your Information

Your information is used for:

Processing and fulfilling orders.
Delivering products and services.
Providing customer support and responding to inquiries.
Sending order updates, notifications, and promotional messages (if you consent).
Improving our website, services, and security.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience.
Remember login sessions and preferences.
Analyze website traffic and performance.
Provide personalized content and promotions.

You may disable cookies in your browser, but some features of our site may not function properly.

5. Sharing of Information

We do not sell your personal data. However, we may share your information with:

Payment providers (e.g., FPX, credit/debit card, eWallet).
Logistics and delivery partners.
Service providers that help operate our website and apps.
Legal authorities if required by law.

6. Data Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, loss, or misuse (e.g., SSL encryption, secure servers, firewalls).

7. Your Rights

You have the right to:

Access and review your personal information.
Request corrections or deletion of your data.
Opt out of promotional communications at any time.
File a complaint with relevant data protection authorities, where applicable.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available at https://app.bfoodie.my/privacy-policy with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@bfoodie.my
📞 Phone: 6012-379 1239
📍 Address: No. 37A, Jalan 8/1 43650 Bangi, Selangor